Refund policy

Refund and Return Policy

At the Handmade Lure Shop, we take pride in the quality of our products and want you to love your purchase. 

Handmade Product Disclaimer

Please note handmade maybe of slight variation due to being individually hand crafted. These differences are a natural part of the handmade process and are not considered faults.

Change of Mind

We do not offer refunds or exchanges for change of mind. Please choose carefully before completing your purchase.

Refund policy

We offer a 14-day return period, meaning you have 14 days after receiving your item to request a return.

Returns

To be eligible for a return:

• Items must be unused, in the same condition you received them
• In original packaging
• With proof of purchase (receipt or order confirmation)

To start a return, please contact us through the website contact form. Do not send items back without approval, as unapproved returns may not be accepted.

If your return is approved, we will provide instructions on how and where to send your item.

Damaged, Faulty or Incorrect Items

Please inspect your order when it arrives. If an item is:

·         Damaged in transit

• Faulty
• Incorrect

Contact us as soon as possible with photos so we can assess the issue and arrange a replacement, repair, or refund where appropriate.

Refunds

Once we receive and inspect your return, we’ll notify you of the outcome. If approved, refunds are issued to your original payment method. Processing times may vary depending on your bank or card provider.

Important Notes

• Products damaged due to incorrect use or storage are not considered faulty